Privacy Policy

Last updated:

MargSetu (“we”, “our”, or “us”) provides transport-related services including trip management, load/unload management, and real-time location tracking. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile or web application (“App” or “Service”).

1. Information We Collect

1.1 Personal Information

We may collect:

  • Name

  • Phone number

  • Email address

  • Company/Transport Business details

  • Vehicle details

  • Driver identification details

1.2 Location Data

MargSetu collects:

  • Real-time GPS location (lat/long)

  • Background location, if enabled, for continuous trip tracking

We only collect location data for:

  • Tracking active trips

  • Load/unload verification

  • Vehicle route history

  • Improving accuracy of transport operations

Users may disable location access in device settings, but some features may not work.

1.3 Usage & Device Data

We may automatically collect:

  • Device type

  • IP address

  • App usage statistics

  • Crash logs

  • Cookies (for web version)

1.4 Photos & Files (Optional)

If you upload:

  • POD (Proof of Delivery)

  • Load/unload images

  • Trip documents

we store these to support service operations.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Track trips and provide transport analytics

  • Verify load/unload events

  • Improve route efficiency

  • Provide customer support

  • Send important notifications

  • Ensure safety and fraud detection

We do not sell your personal data.

3. Sharing of Information

We may share information with:

  • Your organization/admin (for assigned trips)

  • Service providers (hosting, analytics, notifications)

  • Law enforcement, if legally required

We do not share your data with advertisers.

4. Data Storage & Security

We use industry-standard measures to secure your data.
Your data is stored on secure servers with:

  • Encrypted transmission (HTTPS/SSL)

  • Access control & authentication

We cannot guarantee 100% security but follow all reasonable practices.

5. Your Rights

You may:

  • Access your data

  • Update incorrect information

  • Request deletion of your account

  • Withdraw location permissions

Submit such requests by contacting us.

6. Children's Privacy

Our services are not intended for users under 18.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of the app signifies acceptance.